COMMON QUESTIONS
Everything you need to know for the perfect lohei.
Is this only for CNY?
No. Yusheng.Today is made for everyday celebrations – family gatherings, milestones, and team wins – all year-round.
Difference between Sweet & Umami?
- Sweet (Classic): brighter, fruitier, more traditional Singapore-style sweetness.
- Umami: more savoury and aromatic, with a richer, Japanese-inspired profile.
How long can I keep it?
For best taste and crunch, we recommend consuming it on the day of delivery. If needed, keep it chilled and enjoy as soon as possible after opening.
What are the storage instructions?
Upon delivery, please refrigerate the tray at 4°C or below, if possible, to maintain ingredient quality.
What if I need an invoice?
Official invoices are automatically generated and emailed to you upon order confirmation.
Dietary notes and allergens
Depending on your choice of yusheng, our kits may contain: Peanuts, Tree Nuts (Almonds), Sesame, Soy, Gluten (Wheat), Seafoodore ordering.
Delivery timing and slots
You can choose a preferred delivery date and time slot at checkout. Slots are limited each day to maintain quality and on-time delivery.
Can I customise?
Yes, we welcome customisations and bulk branding for corporate gifts or large celebrations.
Aesthetic tips for lohei
Our proprietary and design-registered Flip-and-Toss tray ensures a professional look instantly without any plating effort needed.
Refund and replacement policy
We offer full replacements for presentation issues or damages reported within 2 hours of receipt.
What payment methods do you accept?
We accept all major credit cards and PayNow for a seamless and local checkout experience.
What are your delivery areas?
We offer islandwide delivery across Singapore, except for restricted zones like certain military bases and shipyards.